Question: Why is my system hanging when using a DNxIO with an older HIB card?Īnswer: Avid has identified a potential conflict between recent versions of the Blackmagic Design Desktop Video and an older model HBA interface adaptor provided by Avid prior to 2014. When Desktop Video 10.7 or later are installed in a Windows system with the HBA card with Avid part number 7030-30048-01, your system may experience hangs. Systems with newer HBA cards are unaffected. Avid will post new Desktop Video updates to Avid Master Accounts and the Avid Download Center only after a full qualification with DNxIO is completed. Avid strongly discourages accessing updated builds from any other source as they could affect the performance and reliability of DNxIO. More recent releases of Desktop Video may become available from other sources but DNxIO customers should only access/download/install Desktop Video builds that are available through their Avid Master Account or the Avid Download Center. Note: Avid has fully tested and supports Desktop Video 10.8 with Avid Artist | DNxIO and Avid Media Composer 8.6. Please also see the Avid® Artist DNxIO 10.8 ReadMe before downloading and installing the v10.8 Avid | Artist DNxIO Desktop Video Application v10.8 now available for download on the Avid Download Center.
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